Terms of service

Welcome to TwinTailFit. By using our website (twintailfit.com), you agree to the following terms and conditions.

Last updated: December 14, 2025


1. General Information

  • TwinTailFit sells apparel and pet accessories 

  • All orders are subject to these Terms of Service.

  • We reserve the right to update product information, prices, and availability at any time.

  • By placing an order, you confirm that you are 18 years or older and legally capable of entering into a binding contract.


2. Orders & Payment

  • All orders are subject to product availability.

  • Prices are listed in USD and are subject to change without notice.

  • Payment is processed securely through Shopify Payments, Stripe, or PayPal.

  • Orders are not considered confirmed until payment is successfully processed.


3. Shipping & Delivery

  • Orders are shipped from the United States.

  • Shipping times:

    • Standard Shipping: 3–7 business days

    • Expedited Shipping: 1–3 business days

  • Delivery times are estimates; TwinTailFit is not responsible for delays caused by carriers.

4. Returns & Refunds

  • Please refer to our Refund & Return Policy for complete details.

  • Returns must be initiated within 30 days of delivery.

  • Refunds are issued to the original payment method once the returned item is received and inspected.


5. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of TwinTailFit or its licensors.

  • You may not use, reproduce, or distribute content without prior written permission.


6. Limitation of Liability

  • TwinTailFit is not liable for indirect, incidental, or consequential damages arising from your purchase or use of our products.

  • Liability for any claim is limited to the purchase price of the product in question.

7. Governing Law

  • These terms are governed by the laws of the State of Wyoming, USA.

  • Any disputes will be resolved in the courts of that state.


8. Contact Us

If you have questions about these Terms of Service:
📧 support@twintailfit.com